Rajasthan Travel Packages - Presenting variety of travel packages
for Rajasthan to explore its cultural, heritage, wildlife, desert, forts
and palcaes.
Kindly go through the terms and conditions
given herein below. While you submit query and deposit the amount to Max
Holidays India (P) Ltd. for your trip, you accept the given terms &
conditions. You agree that all these terms and conditions apply to the
agreement that Max Holidays India (P) Ltd., and its representative supplies
to you.
How to Make Reservation...
Customers availing the services of Max Holidays India (P) Ltd. on the
website are requested to fill all necessary fields given in the Reservation
Form on the website and submit the same to send to our Tours Department.
Should the customer need immediate assistance, may get in touch with us
directly through our e-mail tours@maxholidays.com OR any of the contact
address given on the website. Our travel expert will ensure earliest
possible reply to your query with the best of the available information. Max
Holidays India (P) Ltd. reserve the right to not to accept any booking order
without assigning any reason thereof. No reservation is accepted and
completed till the agreed amount for the desired service is received by Max
Holidays India (P) Ltd. from the customer, until specified unless.
What is included in our price...
The rates quoted by us to any customer are valid for the period specified
in our reply. Incase no period is specified kindly recheck the same with the
concerned staff in our office. The rates given on the website are not
applicable for the festive dates, especially during X Mas and New Year (15th
Dec - 15th Jan) period, until specified unless. The offers for festive dates
will be given upon request only. All our rates are exclusive of all
applicable taxes (Hotel Expenditure Tax, Luxury Tax, Service Tax, Road Tax,
State / Central Govt. Tax etc.), until specified unless. The rates quoted in
Indian Rupees are applicable for all Resident Indians and rates quoted in US
Dollars / Euro (or any other foreign currency) are applicable for Foreign
National and NRIs. Any increase in tax OR any additional tax introduced by
state/central Govt. during the course of fulfillment of the transaction
shall be payable by the customer availing our services. The rates for tour
packages indicated on the website are tentative based on group travels. The
exact cost for any tour package, will be quoted to the customer as per their
specifications and requirements, after receiving the query from customer.
Hotel Check in / check out policy...
Most of the hotels in India offer noon time (1200 hrs) check in / check out
facility. Complementary early check-in OR late check out required by any
customers is purely subject to the approval of the respective hotel/s. For
such facility a written request is to be sent to our file handling executive
enabling him / her to check the possibilities with the hotel/s for the same.
Max Holidays India (P) Ltd. and any of its representative, do not guarantee
early check in / late check out without approval from the hotel. Customers
are requested to take a written confirmation from our office for the same,
after sending request.
Payments Terms...
As per the policy the entire payments will be collected in advance from the
customer before the start of the services. To hold the booking on definite
basis atleast 10% advance payment will be required by us and rest of the
money can be paid through any following channels. Our file-handling
executive retains the right to decide upon payments options based on the
nature of the services and the time left in the operation of the tour. In
exceptional cases such as Luxury Train Bookings, Hotel or Tour Package
bookings during festive dates and peak period, full payment will be required
in advance as per the policy of the hotels in India, as to avoid any
cancellation charges on us incase of sudden cancellation by the customer OR
no-show.
Mode of payments...
A Demand Draft / Payment Order issue in Indian Currency, favoring
"Max Holidays India (P) Ltd." payable at Delhi may be sent
to our Corporate Office as per the address mentioned in our contact
list atleast 30 days prior to the date of start of the tour.
The customer may send the money to us through Swift Bank Transfer
to our bank account. In such cases a copy of bank activity report
may kindly be faxed / e-mailed to us for our file records and
further follow up with our banker. Customers are requested to be
sure that the money must be remitted to our bank account atleast 30
days prior to the delivery of the services until any flexibility
authorized by Max Holidays India (P) Ltd. otherwise. While
transferring the money to us kindly also make sure that all bank
service charges are to be bared by the party transferring the money
to us. Any difference in invoice value and received money has to be
settled by the customer.
The customers may use Secure Online Payments Gateway. In such
cases the Bank service charges @ 5% for online transaction will be
paid extra by the customer, over and above the invoice value, until
included in our package cost otherwise.
In special cases, if agreed by our personnel the balance amount
can also be paid either in cash OR through Travelers Cheques upon
arrival in India in US Dollars or any other foreign currency,
acceptable by the banks in India. Incase the customer wish to make
payment in Indian currency, a Money Exchange Certificate issued by
any authorized Indian bank for equivalent amount will be required
along with a copy of passport of the customer making payments to us.
Payment receipt and service vouchers...
A copy of the invoice, payment receipt will be sent to the customer through
e-mail after final confirmation and payment process and an original copy of
the same will be given to the customer along with other original travel
service vouchers upon arrival in India. A copy of all service voucher (hotel
and transport vouchers etc) will also be forwarded to the respective hotels
and other service providers by our file handling executive for further tour
arrangements. Incase the customer wish to receive the original travel
documents by courier at any place outside the country, the courier expenses
etc. will be bared by the customer and will be payable to us in advance.
Amendments / Extension in stay...
Incase of any changes in the tour or extension requested by the customer,
after finalizing the tour, our confirmation to the customer will be subject
to availability of the desired service. Customers are kindly requested to
contact our office in Delhi for any amendments / extension to avail the
benefits of our super saver offers.
Reconfirmation of hotel bookings...
As per the policy of the hotels in India, all hotel reservation are
required to be reconfirmed by the agent / customer atleast one week prior to
check in date (incase of FIT) and six weeks prior (incase of Groups),
failing which hotels reserve the right to release blocked accommodation and
levy atleast retention charges equal to one night room rent, which is
payable by the customer making reservation through us. Neither we nor any of
our representative take the responsibility to make any refund to the clients
on behalf of the hotel or any other service provider for any cancellation
charged by the hotel or any other service provider.
Cancellation and refunds...
Cancellation are required in writing through our fax no. 0091 11 27933452
or e-mail tours@maxholidays.com, atleast 30 days prior to the date of
arrival incase of Individual trip and 45 days prior to the date of arrival
incase of Group booking. As per the rule in India all payment refund will be
made in Indian Rupees only, as per the conversation rate prevailing at the
time of refund. The following cancellation charges will levy.
Before 45 days of arrival - 5% of the total tour cost
From 45 days to 30 days - 10% of the total tour cost
From 29 days to 15 days - 15% of the total tour cost
From 14 days to 02 days (48 hrs) - 20% of the total tour cost
From 48 hours to arrival - 50% of the total tour cost
Less than 48 hours or NO SHOW - NO REFUND
In exceptional cases such as Luxury Train Bookings and peak season
hotel/package reservation a separate cancellation policy is applicable which
would be advised at the time of quotation or as and when required.
Refund for unutilized service...
We do not bear any responsibility for any refund after the completion of
the tour, for any unutilized service like hotel bookings, transportation &
meals etc. The refund requests for any unutilized service will be sent to
the hotel and other service provider on behalf of the customer, after
receiving the claim letter from them. After receiving the refund from the
service providers the same will be forwarded to the customer at the earliest
possible time. Usually this process of refund to the customer takes 2-4
weeks after receiving the letter from customer.
Liabilities...
Max Holidays India (P) Ltd. and all it_s representative are committed to
provide the best of their services to every customer. While offering any
travel related service to the customer, we endeavor to ensure that all the
information given by us on our website or through any other source or
provided by our representative, are complete and accurate. We neither
guarantee nor take any responsibility for the accuracy and completeness of
the given information. We also do not take the responsible for any complaint
/ dispute between the customer and any hotel. For any complaint, we request
our customer to send us a written note in detail through fax OR e-mail as to
enable us forward the same to the hotel for their clarification and further
action on the same. We do not take any responsibility for any compensation
due to any complaint and dispute between the client and the hotel.
Our packages and other rate offers are inclusive of the services specified
in our contract sent to the customer during the course of correspondence.
Service like monument/museum entry tickets, travel insurance, special
services / parties, personal expenses etc. are not included in our offers
until specified unless. Any additional expenses incurred during the tour due
to any unforeseen circumstances such as political closure, natural hazard,
technical failure, flight delay / cancellation, sickness or any other
unforeseen circumstances will be paid by the customer. Any additional tax
introduced by the State/Central Govt. or any hike in diesel/petrol rate,
museum/monument entry tickets, guide fee etc. incurred during the course of
fulfillment of the tour, will be charged to the customer accordingly.
We do not take any responsibility for any loss, injury or damage to person
or his/her property due to any natural reasons, accident, technical fault,
strikes, riots, thefts, wars situation, civil disturbances, or any other
reasons beyond our control
Cities
of Rajasthan
